Terms & Conditions
Terms & Conditions
Last Updated: June 2026
Welcome to Hydraone. These Terms & Conditions govern your access to and use of the Hydraone website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms.
1. About Hydraone
Hydraone is an online automotive-care brand offering products including glass coatings, exterior-care products, interior-care products, car perfumes, detailing accessories, and related automotive solutions.
2. Product Information
We make every effort to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.
Actual product appearance, packaging, colour, or labeling may vary slightly from website images due to manufacturing updates, lighting, photography, or packaging changes.
3. Orders
Placing an order constitutes a request to purchase the selected products. All orders are subject to product availability and successful payment verification.
Hydraone reserves the right to accept, reject, or cancel an order where necessary, including in cases of stock issues, pricing errors, payment problems, or suspected fraudulent activity.
If an order is cancelled by Hydraone after payment has been received, the applicable amount will be refunded to the original payment method.
4. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Payments are processed through secure third-party payment providers. Hydraone does not store complete payment card or banking information on its servers.
5. Shipping & Delivery
Orders are generally processed and dispatched within 1–3 business days.
Delivery times are estimates and may vary depending on the destination, courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Once an order has been handed over to the shipping partner, delivery is subject to the courier's service timelines.
6. Product Usage
Customers are responsible for using Hydraone products according to the instructions provided with the product or on our website.
Hydraone cannot be held responsible for damage resulting from incorrect application, misuse, negligence, failure to follow instructions, or unauthorized modification of the product.
7. Intellectual Property
All content available on the Hydraone website—including logos, brand names, product images, graphics, photographs, videos, text, designs, and other materials—is owned by or licensed to Hydraone.
No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Hydraone's liability relating to a purchased product or order shall not exceed the amount paid for that product.
Hydraone shall not be responsible for indirect, incidental, or consequential losses arising from the use or inability to use our products, except where such limitation is not permitted by law.
9. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes arising in connection with these terms or your purchase shall be subject to the jurisdiction of the courts in Kerala, India.
10. Contact Us
Hydraone
Email: support@hydraone.store
Website: hydraone.store